What Information We Collect
Various types of information are collected when you register and use services on fg663. The main data categories are described in detail below.
Account Information
During registration, we collect your name, email address, phone number, date of birth, and address. This information is required for account management and identity verification, including confirmation of your age.
Device & Browser Information
Your device, browser, and operating system are recorded automatically. General information such as IP address and geographic location is also collected. This helps maintain platform security and supports technical improvements.
Payment & BDT Information
Payment method, transaction amount, and timing are recorded during deposits and withdrawals. Mobile banking numbers may be verified for BDT transactions. Full card numbers and PINs are never stored.
Usage Data
We maintain logs of the games you play, the duration of your sessions, and the betting markets you participate in. This information is used to deliver a personalized experience and to support responsible gaming. It also helps us identify any unusual account activity.
Purpose of Data Use
Fg663 uses collected data only for specific, legitimate purposes. Your information will never be used for unauthorized activities or sold to third parties. The primary purposes for which your data is used are outlined below.
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Account Management & Verification:
Your data is used to properly manage your registered account, ensure login security, and complete the identity verification process. This is essential to maintaining the security of your account.
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Service Delivery & Improvement:
Your data is used to keep services like cricket and football betting and casino games running smoothly. User preferences are also analyzed to continuously improve the platform experience.
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Fraud Prevention & Security:
We analyze data to detect unusual account activity, suspicious transactions, or attempted fraud. This helps keep all users on the platform safe.
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Ensuring Responsible Gaming:
User gaming behavior is monitored to identify potentially problematic patterns. Self-exclusion and limit-setting options are available when needed. For more details on this, please visit our Responsible Gaming Visit the page.
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Contact & Support:
Your contact details are used to send important account notifications, payment updates, and security alerts. Your consent will always be obtained before any promotional messages are sent.
Cookies & Tracking Technologies
Fg663 uses cookies and similar tracking technologies to keep the platform running smoothly. Cookies are small text files stored in your browser that help the platform remember your preferences. This information is used to improve your overall user experience.
Essential Cookies
These cookies are essential for core platform functionality, maintaining login sessions, and ensuring security. The platform cannot function properly without them and they cannot be disabled.
Analytics Cookies
These cookies help us understand how users interact with the platform. All data collected is fully anonymized and used solely to improve our services. You can disable them in your browser settings at any time.
Preference Cookies
These cookies remember your language preference, layout settings, and other personalized configurations. They ensure a familiar and convenient experience every time you visit.
Most browsers offer options to manage cookies — you can block all or specific cookies if you choose. Keep in mind that disabling essential cookies may affect certain platform features. We do not use any third-party advertising trackers.
Data Retention & Security Measures
Fg663 follows industry-standard security practices to keep your personal data safe. All data is transmitted via SSL/TLS encryption, significantly reducing the risk of interception. Data stored on our servers is also encrypted and accessible only to authorized personnel.
Your account password is never stored in plain text — it is protected using a strong hashing algorithm. We follow international PCI-DSS standards to safeguard payment information. Regular security audits and vulnerability assessments keep the platform up to date at all times.
Your data is retained only for as long as necessary to provide our services or to meet legal obligations. Certain information may be kept for a defined period after account closure for legal and regulatory reasons. Once that period expires, data is securely deleted or anonymized.
Sharing Data with Third Parties
Fg663 does not sell your personal data to any third party or share it for commercial purposes. However, limited data may be shared with trusted partners as necessary to operate our services. Strict confidentiality agreements are in place for every such arrangement.
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Payment Processors:
Transaction data is shared with approved payment gateways and mobile banking services as needed to process BDT deposits and withdrawals. These partners operate under their own privacy policies and use the data solely for transaction verification.
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Identity Verification Services:
Limited identity information may be shared with authorized verification agencies to complete the KYC process and prevent money laundering. This is a legal requirement and is essential to platform security.
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Legal Authorities:
We are legally required to disclose relevant information in response to court orders, government directives, or lawful requests from law enforcement agencies. In such cases, only the specific information requested is shared — nothing more.
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Technology Service Provider:
We work with selected technology partners for server hosting, data backup, and technical support. These partners handle data strictly according to our instructions and may not use it for their own purposes.
User Data Rights
Every registered user on fg663 has a number of important rights regarding their personal data. We believe that control over your information should rest with you. Your key rights are described in detail below.
Right to Access
You may request a copy of the personal data we hold about you at any time. The information will be provided within the designated timeframe after your request is received. Much of your data can also be viewed directly from your account settings.
Right to Rectification
If any information in your profile is incorrect or incomplete, you can request a correction. Contact our support team to update your name, address, or contact details. Keeping your information accurate is essential for secure service.
Right to Data Deletion
You may request deletion of your personal data when closing your account. However, certain information may need to be retained for a specified period to meet legal obligations. Once that period has passed, your data will be permanently deleted.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. You can unsubscribe from promotional emails or notifications at any time. Communications related to core services cannot be opted out of.
Right to Data Portability
You may request your data in a structured, machine-readable format. To exercise this right, please notify our support team in writing. We will respond within 30 days of receiving your request.
To exercise any of these rights, please contact our support team. Your request will be processed promptly once your identity has been verified. For complex requests, please allow up to 30 business days.
Policy Changes & Updates
Fg663 may review and update this Privacy Policy from time to time. Changes may occur as our services expand, legal requirements evolve, or new technologies are introduced. The date this policy was last updated will always be shown at the top of this page.
You will be notified in advance of any significant changes via your registered email or platform notifications. Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking this page regularly.
Contact our support team if you would like a copy of a previous version of this policy. We believe in transparency and are happy to explain the reasoning behind any changes.
Data Security & Support Contact
If you have any concerns, questions, or complaints regarding your data privacy, the fg663 support team is always ready to help. Our dedicated team will respond promptly to any data protection matters. Every request you submit will be taken seriously.
Email Communications
For any requests or complaints related to this Privacy Policy, please contact us:
Support@fg663.app
Response Time
General requests are responded to within 3–5 business days. Urgent security issues will be addressed within 24 hours. Complex data rights requests may take up to 30 business days.
For more details, visit our FAQ Visit the page or Responsible Gaming Read our policy. We believe transparency and trust are the foundation of a safe gaming environment.
Join a Safe & Trusted Platform
Fg663 is committed to providing a safe, transparent, and enjoyable gaming experience for users in Bangladesh.